Update Bill Payer Payment Details (Stripe Customers)

This is done directly in Stripe but you will need to manually generate a link to send to the bill payer.

It is quite common for bill payers to want to update their payment details, either changing to a new bank account or updating an expired debit/credit card.

Here's how to do it...

  1. Log in to your Stripe dashboard.
  2. Navigate to the Stripe Customer Portal settings.
  3. Click Activate link.
  4. Enter the bill payer's email address (you can find this in AXIS).
  5. Hit Send.

Note: The bill payer will receive a link via email to update their payment details in Stripe.
 

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