The Verification Process
Account verification in AXIS is an important step in onboarding a user to your school. A user can be a lead, a student, or a relationship to a lead or student that is under 18.
Verification is important because...
- You confirm their email address is correct.
- They sign your school legal documents.
- AXIS can then proceed with other important functions such as assigning syllabuses, tracking attendance, assigning memberships and more.
The process can cause confusion for school managers, and if they are unsure of the process, users being onboarded are unlikely to understand what they need to do.
The process can be broken down into 3 steps.
- User is added
- Account verification by the user
- Account is verified
Note: You can go all the way through to creating a membership before a user account is verified, but students will not be able to check in to a class until they verify their account as the legal documents need to be signed.
There are manual bypasses available for both account verification and membership completion in the event a user cannot find emails been sent from AXIS.