Make a Membership Inactive
This is the process of cancelling a membership and making the student inactive.
A student will eventually come to the end of their journey at your school, they might lose interest, relocate or just be unable to make classes anymore. At this point you will want to make their membership inactive so they can stop paying.
Here's how to make a membership inactive...
- Navigate to your Membership and select Members.
- On the membership that you like to make inactive, click the ellipses icon.
- Select Make Inactive.
- Choose a reason.
Note: Your reasons for making memberships inactive can be configured in your school settings.
- Select effective date.
Note: If you select Immediately, no further payments will be taken. If you select On a custom date, all scheduled payments up to that date will continue. For example, if you have a 30 day cancellation policy, you should set this to be later than the scheduled payments required by the bill payer to fulfil their obligation to keep paying for 30 days.
